Margadeshaka ("we", "our", "us") respects your privacy. This policy describes what information we collect when you visit margadeshaka.com or use our products (Sakha, Dronacharya), how we use it, and the choices you have.
1. Information We Collect
Information you provide directly
- Account information: name, email, and password when you sign up for our products.
- Wellness context (Sakha only): moods, reflections, and the topics that matter to you — used to personalize your guidance.
- Conversations and feedback with our AI companions, used to provide the service and improve responses.
Information collected automatically
- Usage data: pages visited, features used, approximate location (city-level).
- Device data: browser, operating system, IP address.
- Cookies and analytics: we use Google Analytics to understand aggregate site usage. We do not use advertising or cross-site tracking cookies.
2. How We Use Information
- Provide, maintain, and improve our products.
- Personalize AI responses based on your emotional context, preferences, and feedback.
- Send important service notices (security, account, policy changes).
- Detect and prevent fraud, abuse, and crisis situations (Sakha includes crisis-keyword detection that may trigger safety resources).
3. How We Share Information
We do not sell or rent your personal information. We share data only with:
- Service providers who run our infrastructure: Google Cloud / Firebase (website and application hosting, AI processing), Google Analytics (aggregate site usage), Resend (transactional email).
- Legal authorities when required by law or to protect rights and safety.
4. AI Processing
Conversations with our AI companions are sent to a third-party cloud AI provider for response generation. Today that provider is Google Cloud's Vertex AI, which processes this data under its commitment that customer prompts and responses are not used to train its models. We may change AI provider as our products evolve; this section names the provider we use today.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct or update inaccurate information.
- Delete your account and associated data.
- Export your data in a portable format.
- Opt out of non-essential communications.
To exercise any of these rights, email contact@margadeshaka.com.
6. Data Retention
We retain your account and profile data for as long as your account is active. When you delete your account, we delete personal data within 30 days, except where retention is required by law.
7. Security
We use HTTPS everywhere, encrypted databases, JWT-based authentication, and rate limiting on sensitive endpoints. No method is 100% secure, but we work to protect your data and will notify affected users of any material breach within 72 hours.
8. Children's Privacy
Our products are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it.
9. Changes to This Policy
We may update this policy. Material changes will be communicated by email or in-product notice. The "Last updated" date at the top reflects the most recent version.
10. Contact
Questions or requests: contact@margadeshaka.com
Margadeshaka, India.